Business users doing repeated works might be tired of navigating to different set of components to complete one transactions. Also there are users who will run a PS query and based on the query result they will open individual transactions and correct the data. Imagine how tiresome and time consuming it is. Thanks to PeopleSoft for the new innovative Workcenters and Dashboard.
Workcenters is a single point where a business user needs to go and he can open/see all the transactions in the single place. He can also do a mass update on transactions. Create a transaction, run a process for that transaction, run another report out of it; everything from a single place.
Dashboards are another major feature where it will have a set of content rich pagelets which displays all the metrics analytics and other statistics which a user needs to be aware of. Moreover they can directly take an action from any of these pagelets. You never need to navigate (rather remember any navigation) to any other place with the help of these interactive and intuitive tools.
To read more on the applications that are delivering workcenter and dashboards read the below article from Oracle Apps strategy blog.